Last updated: 2 Jan 2026
At Ganesh Tech LLC, we want you to feel confident in your purchase. Because our products are digital software and services, this policy explains when refunds are possible and how they work.
Due to the nature of digital products, all sales are generally final once access has been granted.
However, we understand that issues can happen.
You may be eligible for a refund if:
You were charged incorrectly or multiple times
The software is not accessible due to a technical issue on our side
The product does not function as described and we are unable to resolve the issue
Refund requests must be submitted within 30 days of purchase.
Refunds are not provided for:
Change of mind after access is granted
Lack of technical knowledge or incompatibility not listed in product requirements
Failure to use the product
Subscription renewals (unless charged in error)
Please contact our support team with:
Order number
Description of the issue
Screenshots or relevant details
📧 Email: support@ganeshtech.us
Approved refunds will be processed back to the original payment method within 2-4 business days.